Jira Service Management

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We're all ears.","icon":10498,"iconUrl":"https://traktrain.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10498","groups":[10],"key":""},{"id":"24","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10476,"iconUrl":"https://traktrain.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10476","groups":[8],"key":""},{"id":"20","name":"Payment problem","descriptionHtml":"","callToAction":"Payment problem","introHtml":"Choose this if you have questions about buying tracks (as a customer), selling tracks (as producer), purchasing services from TRAKTRAIN, or if you want to perform a refund.","icon":10483,"iconUrl":"https://traktrain.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10483","groups":[8],"key":""},{"id":"19","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help with profile setup, configuring features, or troubleshooting? 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